Posts tagged product management
The Devastating Effects of a Weak UX Research and User Testing Process
Once upon a time in a galaxy far far away, StumbleUpon was awesome, it actually drove more traffic than Facebook. Then their UX process failed somewhere. The graph above was featured from a study carried out in the first three weeks of August 2011. It showed StumbleUpon drove more than 50% of social media referral traffic, while Facebook had almost 39% and Youtube, Twitter, Reddit and others had less than 4% each. Driving more traffic than Facebook? Nobody could argue against its throne of awesomeness. (more…)
Corporate Warrior Steve Yegge: A Rant on Google & Amazon IT Management
Originally meant as an internal rant, it was accidentally made public on Google Plus and went insanely viral. It is a long read, but well worth the time if you’re interested in IT architecture and management.
Stevey’s Google Platforms Rant
I was at Amazon for about six and a half years, and now I’ve been at Google for that long. One thing that struck me immediately about the two companies — an impression that has been reinforced almost daily — is that Amazon does everything wrong, and Google does everything right. Sure, it’s a sweeping generalization, but a surprisingly accurate one. It’s pretty crazy. There are probably a hundred or even two hundred different ways you can compare the two companies, and Google is superior in all but three of them, if I recall correctly. I actually did a spreadsheet at one point but Legal wouldn’t let me show it to anyone, even though recruiting loved it. (more…)
A Cartoon Introduction to Mental Model Diagrams
One of the most important aspects of UX and product management is to be aware of and keep up with your users’ mental models. I found this interesting cartoon introduction to Mental Model Diagrams on Smashing Magazine.

Mental Model Diagrams by Indi Young & Brad Colbow via Smashing Magazine